Last updated: 12/27/2025
HoseJoy Dust Solutions (“HoseJoy,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from hosejoy.com.
Information We Collect
We collect only the information necessary to operate our business and fulfill orders.
This may include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order details and purchase history
Payment information is not stored by HoseJoy. All payments are processed securely through third-party providers such as Stripe, Paypal or Zoho Payments.
How We Use Your Information
We use your information to:
- Process and ship orders
- Communicate about your order or warranty claims
- Provide customer support
- Comply with legal and tax obligations
We do not sell, rent, or trade your personal information.
Third-Party Services
We use trusted third-party services to operate our business, including:
- Payment processors
- Shipping providers
- E-commerce and inventory platforms
These providers receive only the information necessary to perform their services and are required to protect your data.
Cookies and Analytics
Our website may use cookies or basic analytics tools to understand site usage and improve performance. These tools do not identify you personally.
You can disable cookies in your browser settings if you prefer.
Data Retention
We retain customer information only as long as necessary to:
- Fulfill orders
- Provide warranty support
- Meet legal or accounting requirements
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
Email: info@hosejoy.com
Security
We take reasonable steps to protect your information using industry-standard security practices. No system is perfect, but we aim to keep your data safe and minimal.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.