Shipping Policy
Last updated: 2/13/2026
We ship real products from a real location using real carriers. Here is how it works.
Processing Time
Orders are typically processed on:
Monday, Tuesday, Wednesday, Thursday, and Friday
Orders placed after the shipping cutoff go out on the next shipping day.
Carriers
We use major carriers such as USPS, UPS, and similar services depending on package size and destination.
Shipping Rates
Shipping rates are calculated at checkout based on:
Package weight
Package size
Destination
Carrier rates
We may offer free shipping promotions when stated on the site.
Tracking
Tracking information is provided when your order ships.
International Shipping
We ship internationally where available. International customers are responsible for:
Duties
Taxes
Import fees
International orders are not eligible for return unless defective.
Delivery Issues
If a shipment is lost or damaged, contact us and we will help resolve it with the carrier.
Contact:
support@hosejoy.com
(503)558-3100
or use our contact form!